Last updated: June 13, 2026
FriendRE collects information that you provide directly to us, information collected automatically, and information from third-party sources.
We use cookies and similar technologies for the following purposes:
These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and session management. These cookies cannot be disabled.
These cookies help us understand how visitors interact with our website by collecting and reporting information. Error tracking through Sentry helps us identify and fix issues.
These cookies allow the website to remember choices you make (such as dark mode preference, accessibility settings, and notification preferences) and provide enhanced, more personalized features.
When you set your cookie preferences, we log your consent choice along with a timestamp, IP address, and browser user-agent to maintain a compliance audit trail. You can change your preferences at any time (see Section 10).
We use the information we collect to:
We share your information in the following circumstances:
We implement appropriate technical and organizational measures to protect your personal information, including:
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
In the event of a data breach that compromises the security of your personal information, we will notify affected users and any applicable regulatory authorities without undue delay and in accordance with applicable law — including timelines required by U.S. state breach-notification statutes and, for users in the EEA or UK, Articles 33 and 34 of the GDPR. Where we notify you, the notice will describe, to the extent known, the nature of the incident, the categories of information involved, and the steps we are taking in response and that you can take to protect yourself.
We use the following third-party services to enhance your experience. Each service may collect and process data according to their own privacy policies:
Manages user authentication, sessions, and account security. Clerk processes your login credentials, email, and session tokens.
Processes subscription payments for the Professional plan. Stripe handles all payment card data — we never store your card information on our servers. Subject to Stripe's Privacy Policy.
Provides location-based features, maps, and places data. By using our location features, you agree to Google's Terms of Service and Privacy Policy.
Provides geocoding, map tiles, and location search. Location queries (city names, addresses) are sent to Nominatim for resolution.
Powers the Jane AI chat assistant using Google's Gemini 2.0 Flash model, accessed via Google AI Studio. The text of your chat messages is sent to Google for inference and is processed subject to Google's Privacy Policy and applicable Gemini API / AI Studio terms. Do not share sensitive personal information in chat that you would not want processed by a third-party AI provider.
Hosts FriendRE's servers, managed PostgreSQL database, and Spaces object storage. Your account data, content, and uploaded files are stored on DigitalOcean infrastructure subject to their Privacy Policy.
Provides DNS resolution, TLS termination, DDoS protection, and content delivery for the FriendRE web app. All traffic flows through Cloudflare. Subject to Cloudflare's Privacy Policy.
Delivers transactional emails (account verification, security alerts, subscription receipts), weekly digest emails, trial warning notifications, and search alert emails. Your email address and name are shared with Resend for delivery.
Provides distributed rate limiting to prevent abuse. Stores anonymized usage counters keyed by user ID or IP address. No personal content is stored.
Provides property listing data displayed on the Platform, sourced directly from MRED via the MLS Grid API. Your search queries and location preferences are processed locally against cached listing data.
Listing data collected and displayed: Property address, listing price, number of bedrooms and bathrooms, square footage, property type, listing status, listing date, property photos, lot size, year built, listing broker name, listing office name, listing agent name, and geographic coordinates.
Data retention: Active listings are kept fresh by a recurring sync; an active listing that goes stale (no update for roughly 7 days) is automatically purged. Closed and sold listings are retained longer — up to approximately 5 years — to power the Home Value comparable-sales engine and the property-history timeline, with listing photos and expired media removed once a listing closes. We do not retain broker-only or agent-only data.
IDX license:Listing information is displayed under an Internet Data Exchange (IDX) license and is subject to MRED terms and conditions. This data is provided for consumers' personal, non-commercial use and may not be used for any purpose other than to identify prospective properties of interest.
Monitors application errors and performance. May collect technical data such as browser information, error stack traces, and page URLs. Sentry is only active when configured and uses a monitoring tunnel to enhance privacy.
Provides real-time video and audio calling functionality via WebRTC. Call sessions are routed through LiveKit's servers for reliable connectivity. We store call session metadata (caller, recipient, duration, status) but do not record or store call audio or video content.
Provides housing and population statistics (such as population, housing units, and predominant housing type) displayed on location pages. To support Fair Housing compliance, we do not display demographic proxies (e.g., income, age, race). This is publicly available government data and does not involve any personal information.
FriendRE uses AI technology in the following ways:
FriendRE is a social networking platform that connects users with real estate professionals and provides informational tools. We want to be clear about what we are and what we are not:
Depending on your location, you may have the following rights:
If you are a California resident or a resident of another US state with applicable privacy laws, you have specific rights regarding your personal information:
Cookie Preferences: You can manage your cookie preferences at any time.
To exercise any of these rights, contact us at [email protected] or use the account deletion feature in your security settings. We will respond to verifiable requests within 45 days.
FriendRE is operated from the United States. Our infrastructure (DigitalOcean Droplets, Managed PostgreSQL, and Spaces object storage) is located in the United States. When you use FriendRE from outside the United States — including from the European Economic Area (EEA), the United Kingdom, or Switzerland — your personal data is transferred to and processed in the United States, where data protection laws may differ from those in your country.
Where required by applicable law (including the GDPR for EEA users and the UK GDPR for UK users), we rely on Standard Contractual Clauses (SCCs)with our sub-processors to provide an adequate level of protection for international data transfers. The sub-processors listed in Section 6 maintain published Data Processing Agreements that incorporate the European Commission's SCCs and equivalent UK addendums.
If you are in the EEA, UK, or Switzerland and would like a copy of the safeguards we have in place for cross-border transfers, or to exercise your rights under the GDPR (including the right to access, rectify, erase, restrict processing, object to processing, or port your data), please contact us at [email protected]. We will respond within 30 days as required by Article 12(3) of the GDPR. Where reasonably possible we will provide an initial acknowledgement within 72 hours.
You also have the right to lodge a complaint with the supervisory authority in your member state if you believe we have not complied with applicable data protection law.
We retain your information for as long as your account is active or as needed to provide you services:
FriendRE is not intended for users under 18 years of age. We do not knowingly collect information from children under 18. If we learn that we have collected personal information from a child under 18, we will promptly delete that information.
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page, updating the "Last updated" date, and sending a notification via email or in-app alert.
If you have any questions about this Privacy Policy or our data practices, please contact us through the Platform's support system or by visiting our help center.
For data-subject access requests (GDPR / UK GDPR / CCPA), email [email protected]. For security vulnerability disclosure, email [email protected].
By using FriendRE, you agree to this Privacy Policy and our Terms of Service.