Help & Contact

Need assistance? We're here to help. Choose the option below that best fits your needs.

Frequently Asked Questions

Most common questions are answered in our FAQ. Check there first — you might find an instant answer.

Visit FAQ

Contact Support

If you can't find the answer in our FAQ, reach out to our support team. We typically respond within 24 hours on business days.

General Support

Questions about your account, features, or how to use FriendRE.

[email protected]

Billing & Subscriptions

Payment issues, subscription changes, refund requests, or trial questions.

[email protected]

Privacy & Data

Data deletion requests, privacy concerns, or questions about how we handle your information.

[email protected]

Report Abuse

Report harassment, spam, fraud, or other violations of our Terms of Service.

[email protected]

Report a Bug

Found something broken? Let us know so we can fix it. Please include as much detail as possible: what you were doing, what you expected to happen, and what happened instead.

[email protected]

Account & Security

  • Locked out of your account? — Use the password reset option on the login page, or contact support if you no longer have access to your email.
  • Want to delete your account? — Go to your profile, click Edit Profile, then navigate to the Security tab and scroll to the Danger Zone section. This action is permanent and cannot be undone.
  • Received a suspicious email? — FriendRE will never ask for your password by email. Forward suspicious emails to [email protected].

Business & Partnerships

For business inquiries, partnership proposals, or press requests, please contact us at [email protected].